Setting Business Hours for Your Chat

Create an off hours experience so you never miss a lead

EyeLevel has off-hours customization options. You can build and save multiple sets for different use cases. The business hours options include the opportunity to turn the chat off or to create an alternate flow that will run during the off-hours.

https://www.youtube.com/watch?v=sN3ecm9eYcowww.youtube.com

Business hours sets can be created on your Account page, and then accessed in the header navigation in the create flow interface.

Create reusable hours sets on your account page

Chat hours interface

Hours sets are assigned in the dropdown on the far right